Google Play · Account and data deletion

Delete my account and data — IaMythStudio / HOLO3D

This page explains how to request (1) full account deletion or (2) deletion of some or all of your personal data without deleting your account, for IaMythStudio services, including the HOLO3D game and apps published by IaMythStudio on Google Play.

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Who we are

IaMythStudio develops iamythstudio.com and apps/games on Google Play (including HOLO3D). If the game uses a shared account with the website (same login / profile), deleting the account here also removes that game access, unless you request a partial deletion (section B).

Covered apps and services

The request covers your IaMythStudio account and related mobile apps (including HOLO3D), the web dashboard, marketplace, and support data linked to that account.

A) How to request full account deletion

  1. Email iamyth.2022@gmail.com with subject: “Delete my account — HOLO3D / IaMythStudio” (you can use the button below).
  2. Include the email you registered with (or your Google Play / in-app user ID) and the app name.
  3. State clearly: “I request deletion of my account and associated data”.
  4. We will reply to verify account ownership (we may ask for a code or confirmation via the registered email).
  5. After verification, we process the request and confirm by email when it is complete.

B) Can I delete some data without closing the account?

Yes: you can ask us to erase specific data (or most personal data) and keep using your account. Clearly state what you want to keep (for example game access or purchase history).

  1. Email iamyth.2022@gmail.com with subject: “Delete my data (keep account) — HOLO3D / IaMythStudio”.
  2. Include your registered email / user ID and the app name.
  3. Specify which data to delete (e.g. game progress, chats, tickets, profile, marketing) and what to retain.
  4. After identity verification, we delete or anonymize the requested data within 30 days and confirm by email.

What is deleted

  • User account (profile, display name, login email).
  • Authentication / login credentials and account preferences.
  • In-app profile data (including HOLO3D: progress, synced preferences, map presence if applicable).
  • Support tickets, chats and messages linked to the account.
  • Community listings, notifications and marketing data tied to the user.

What may be retained (why, and for how long)

  • Order, billing and payment records: up to 7 years where required by law (accounting / tax).
  • Anti-fraud security logs (IP, timestamps, technical events): typically up to 12 months.
  • Anonymized or aggregated analytics that no longer identify you.
  • Information we must keep for legal obligations, litigation or ongoing claims until resolved.

Timeline

We acknowledge receipt within 5 business days. We complete deletion (or inform you of any legal retention) within 30 days of identity verification. Some billing records may remain for the periods above even after the account is no longer usable.